At Vessel Group, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us, whether through our website, services, marketing, or in any other capacity.
1. Who We Are
Vessel Group (“we”, “our”, or “us”) is a franchising agency based in Ontario Canada. We provide franchising services to clients locally and globally.
2. Information We Collect
We collect different types of information depending on how you interact with us, including:
a. Personal Information
This includes:
Name
Email address
Phone number
Company name
Job title
Billing details
Social media handles (if provided)
b. Usage Data
When you visit our website or use our services, we may collect:
IP address
Browser type
Pages visited
Time and date of visit
Referring URL
Device type and operating system
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site traffic, and serve targeted advertising. You can manage cookie preferences via your browser settings.
3. How We Use Your Information
We use the information we collect to:
Provide and improve our services
Respond to inquiries and requests
Send updates, marketing emails, and newsletters (you can unsubscribe at any time)
Process payments and invoices
Customize and enhance user experience
Comply with legal obligations
4. Sharing and Disclosure
We do not sell your personal data. We may share your information with:
Service providers who help us operate our business (e.g., payment processors, hosting providers)
Legal or regulatory authorities if required by law
Partners or collaborators, only when necessary and with your consent
5. Data Retention
We retain personal data only as long as necessary for the purposes stated in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
6. Data Security
We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including:
Access to your personal data
Correction of inaccurate data
Deletion of your data
Objection to processing
Data portability
To exercise these rights, please contact us at info@thevesselgroups.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before sharing any personal information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new version on our website with a revised “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: info@thevesselgroups.com